FREQUENTLY ASKED QUESTIONS
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a message at info@trevisuality.com
Customer Services
Important steps before the provision of the service
We have some recommendations that you should take into account to photograph the property, you will find it in this pdf.
Our real estate photographer is an artistic professional who takes favorable photos of commercial and residential property. We work with our clients who use the photos to sell properties online. We also take photographs for model home builders, designers, home decorators or architects.
Our photographers have an itinerary for providing our services. We work under an itinerary of routes, guaranteeing all our customers punctuality in the provision of our services. In some cases our photographers will mobilize small items that improve the interior decoration of the property, such as flowers, centerpiece and decorative items to improves the image. We recommend the fulfillment of the checklist to obtain a better result. The first impression is the one that counts. The statistics claim that an organized space that complies with the checklist, increases the exposure of the property in the market.
You can establish contact with the photographer through our company phone provided in your booking.
The time of the shot varies depending on the service to be provided. An average time will be as following:
Photo Standard: 30 mins
Photo Premium: 50 min
Photo Diamond: 75 min
These are approximate times. They vary by asking if other services were requested in advance. An approximate calculation of our most requested services together with the purchase of photography services would be the following:
Videos: approx. 60 min
Simple Virtual Reality: 30 min
Luxury Virtual Reality: 90 min
Our photographers will always strive to make reservations on days when the weather forecast does not portend heavy rain. In case of heavy rain, our photographer will contact you to reschedule the photo session. It’s not a problem if the weather is cloudy with gray skies, because we touch up the perfect blue sky on all windows with a sky and all exterior photos, so all photos will look like they were taken on the best day of the year! !
No, you do not need to be present at the photo session, as long as you ensure that you provide the photographer with access to the property at the time of booking. However, if it’s possible for you or the owner to be present at the photo shoot to ensure you get the exact photos and angles you want that would be great.